Time Out Privacy Policy
Effective Date: 04/12/2024
Last Updated: 28/10/2026
Thank you for using Time Out! We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you use our iOS app and when you visit our website, trytimeout.com.
Information We Collect
Usage Data: We may collect information about how you interact with our app, such as which features you use and how often you use them.
Device Information: We may collect information about the device you use to access our app, including the device type and operating system.
How We Use Your Information
We may use the information we collect to:
- Provide and maintain our app;
- Analyze usage trends and optimize our app.
Our Website
When you visit trytimeout.com, we use two analytics services to understand how people find and use the site, so we can improve it:
- HeyCatch (heycatch.ai) records the pages you view, the page that referred you, and how you interact with the site: the elements you click (including their visible text and link addresses), form submissions, and general information about your browser and device. It does not record your screen. It stores a random identifier in first-party cookies and your browser's local storage so it can tell repeat visits apart.
- Google Analytics (Google) records similar information about the pages you view and how you arrived at the site, and uses cookies to do so.
We use this information only to measure and improve the website. We don't use it to identify you personally, and we don't sell it. It is processed on our behalf by these providers, which may store it on servers outside your country.
You can opt out at any time. HeyCatch does not track you if your browser sends a Do Not Track signal, and you can opt out of Google Analytics with Google's browser add-on. Blocking cookies and site data in your browser settings also limits what both can store. Clearing them deletes the identifiers already stored, but new ones are created on your next visit unless you have opted out. The website works the same whichever you choose.
Information Sharing
We do not sell, trade, or otherwise transfer your information to third parties without your consent, except to the service providers described under "Our Website" who process data on our behalf, or in limited circumstances such as complying with legal requirements or protecting our rights.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Security
We take reasonable measures to protect the security of your information, but no method of transmission over the internet or electronic storage is completely secure.
Children's Privacy
Our app is not directed to children under the age of 13, and we do not knowingly collect personal information from children under this age.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the app.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.